Privacy Policy

Information Collection and Use

The Application collects information when you download and use it to facilitate marketplace transactions and improve your experience. This information may include:

• Your device's Internet Protocol address (IP address)
• Pages and features you visit within the Application
• Time and date of your visits and duration of use
• Your mobile device's operating system information
• Product listings you view, search queries, and marketplace interactions
• Messages exchanged with other users through our messaging system

We collect this information to provide you with personalized marketplace recommendations, improve our services, and ensure secure transactions between buyers and sellers.

Personal Information

To create your marketplace profile and enable buying and selling, we may require you to provide certain personally identifiable information, including but not limited to:

• Email Address: For account verification and communication
• Name: To display on your seller/buyer profile
• Phone Number: For account security and direct communication
• Password: To secure your account
• Profile Picture: Optional, to personalize your marketplace presence
• Payment Information: For processing transactions (handled securely by third-party payment processors)

This information is used to facilitate transactions, verify your identity, communicate important updates, and provide customer support. We may also send you relevant marketplace notifications and promotional offers.

Location Data Usage

The Application may collect your device's location data to enhance your marketplace experience in the following ways:

• Local Listings: Show you items for sale near your location for easier pickup and delivery arrangements.
• Distance Calculations: Help you find the nearest sellers and estimate delivery distances.
• Regional Recommendations: Provide location-relevant product suggestions and local marketplace trends.
• Safety Features: Enable meet-up location suggestions in safe, public areas.
• Analytics: Aggregated and anonymized location data helps us understand regional marketplace activity and improve our services.

Marketplace Data Collection

As a marketplace platform, we collect additional information specific to buying and selling activities:

• Product Listings: Photos, descriptions, prices, and categories of items you list for sale
• Transaction History: Records of your buying and selling activities
• Ratings and Reviews: Feedback you give and receive from other users
• Communication Records: Messages between buyers and sellers for dispute resolution and quality assurance
• Search and Browse History: To provide personalized recommendations

This data helps us maintain marketplace quality, prevent fraud, resolve disputes, and improve user experience.

Third Party Access

We share aggregated, anonymized data with external services to improve the Application. We may also share your information with trusted third parties in the following circumstances:

The Application utilizes third-party services that have their own Privacy Policies:

• Google Play Services
• Firebase Crashlytics
• Payment Processors (for secure transactions)

We may disclose your information when:

• Required by law, such as complying with a subpoena or legal process
• Necessary to protect our rights, your safety, or others' safety, investigate fraud, or respond to government requests
• Working with trusted service providers who assist in operating our marketplace and have agreed to keep your information confidential
• Facilitating transactions between buyers and sellers (sharing contact information when both parties agree to a transaction)

Security

We are committed to protecting your personal information and marketplace data. We implement multiple layers of security:

• Encryption: All sensitive data is encrypted during transmission and storage
• Secure Authentication: Multi-factor authentication options to protect your account
• Payment Security: We never store payment card details; all transactions are processed by PCI-compliant payment processors
• Regular Security Audits: We regularly review and update our security measures
• Fraud Detection: Automated systems monitor for suspicious marketplace activity

Data Retention Policy

We retain your data for different periods depending on the type of information:

• Account Information: Retained while your account is active and for a reasonable time after deletion
• Transaction Records: Kept for up to 7 years for legal and tax purposes
• Communication Records: Stored for up to 2 years for dispute resolution
• Analytics Data: Anonymized data may be retained indefinitely for service improvement

If you'd like us to delete your data, please contact us at privacy@kasuwabuyselll.com and we will respond within a reasonable time frame.

Your Rights and Control

You have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Update or correct inaccurate personal information
• Deletion: Request deletion of your personal data (subject to legal requirements)
• Data Portability: Request your data in a portable format
• Opt-out: Unsubscribe from marketing communications at any time
• Account Deactivation: Temporarily or permanently deactivate your marketplace account

You can exercise these rights through your account settings or by contacting our privacy team.

Opt-Out Rights

You can stop all data collection by uninstalling the Application using your device's standard uninstall process or through the app store. You can also opt out of specific data collection features through the app's privacy settings.

Children's Privacy

The Kasuwa marketplace is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

If we discover that a child under 13 has provided personal information, we will immediately delete it from our servers. If you're a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@kasuwabuyselll.com so we can take necessary action.

International Data Transfers

As we serve users across different countries, your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers, in compliance with applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of significant changes by:

• Posting the updated policy on this page
• Sending you an email notification if you have an account with us
• Displaying a prominent notice within the Application

Continued use of the Application after changes indicates your acceptance of the updated policy.

This privacy policy is effective as of January 15, 2025.