How to Cancel Your Subscription
Cancel your plan — you'll keep access until your current billing period ends.
- 1
Open your subscription settings
Go to Settings and open Manage Plan & Subscription (or Subscription & Quotas on mobile).
- 2
Tap Cancel Subscription
This option only appears if you're an Admin with an active plan.
- 3
Confirm cancellation
You'll be asked: "Are you sure you want to cancel your subscription? This action cannot be undone, although you will have access until the current period ends." Tap Yes, Cancel to confirm, or No, Keep it to back out.
There's no separate reactivation step later — just return to the Subscription screen and tap Reactivate on the plan you want.
Ready to Try It Yourself?
Download Kasuwa 360 and follow along — offline-first, built for Nigerian shops.
Download FreeMore in Subscription & Billing
Understanding Your Kasuwa 360 Plan and Usage Limits
Where to check your current plan, and how close you are to your plan's usage limits.
How to Upgrade or Downgrade Your Subscription Plan
Change your Kasuwa 360 plan and pay securely through Paystack, right inside the app.
What Happens If Your Subscription Lapses
Kasuwa 360 switches to Read-Only Mode when your subscription isn't active — here's exactly what that means.